Many users complain about finding error code 0x87e00005 on Xbox One. If you’re still having trouble understanding it, come on over to techquack.com to find solutions. In today’s article, you’ll learn the best methods to troubleshoot error code 0x87e00005 on Xbox One.
The Xbox 0x87e00005 boot error can occur when you install some Xbox One games. While this error can be problematic, there is a way to fix it, and today we’ll show you how.
Users often report different types of Xbox error codes appearing on their computer screen. One such error code that is quite common these days is 0x87e00005. This error code occurs primarily when users try to run a game on their Xbox One console. This can occur due to a temporary license validation issue. The error message that appears on the computer screen contains a brief description.
If you have also encountered this problem and are now looking for a solution, please read this message. In this guide, we have listed all possible ways to help you fix this error code. Let’s take a look at it.
What is the cause of error code 0x87e00005?
We’ve analyzed this particular error code and its symptoms by looking at various user reviews and fixing strategies that are commonly used to fix this error code on Xbox One. It turns out that there are several different potential culprits known to cause this particular error message:
Xbox Live servers are down:
You may be experiencing this particular problem due to an unplanned outage or scheduled maintenance.
Either way, if this scenario applies, you have no repair strategy other than to confirm your suspicions and wait for Microsoft technicians to fix the problem so you can access your digital games.
Limited network access:
It turns out that this particular problem can also occur when the network to which your console is connected is limited, so not all network functionality is available. In this case, you can avoid the vast majority of network error codes, including 0x87e00005, by putting your Xbox One console in offline mode.
Another possible culprit causing this error is a problem with your console’s firmware. In this case, the console’s power capacitors should deplete when the power goes out, which will fix most of the firmware issues that cause this particular error code.
Remember that your console doesn’t always get the correct DNS (especially if your ISP provides dynamic IP addresses). To make sure the problem isn’t caused by a faulty DNS, you can switch to Google’s public DNS to remove another potential culprit from the list.
Damaged OS files:
Another possible cause is the presence of corrupt files under the OS files, which prevent the library checker from working, making it impossible to access most of the games in your library. In this case, you may be able to resolve the problem by performing a soft reset on your Xbox One console.
If you are currently having trouble fixing the same error code on your Xbox console, check out this article for various troubleshooting guides. Below is a set of methods that other users have successfully used in a similar situation to get to the root of the problem.
In order to be most effective, we recommend that you follow the possible solutions in the order in which they are presented. We’ve categorized them by effectiveness and severity so that whatever caused the error code, you should be able to fix it.
How do I fix Xbox boot error 0x87e00005?
Move the game to an external hard drive
Note: This only works if you are installing the game from the drive.
- Go to Games and Applications and select the game that is causing this error.
- Press the menu key and select Manage Game.
- Now select “Move” and select the hard drive.
- Check to see if the problem has been resolved.
Check your router
- Make sure your Xbox is authorized to access the Internet.
- If possible, try using a wired connection instead of a wireless one.
- Check your router and its security policies and make sure nothing is blocking your Xbox from accessing the Internet.
- Try rebooting your router and/or resetting the default settings.
- Try a different internet connection and see if that helps. If the problem is related to your Internet connection, contact your ISP.
Changing the DNS on your Xbox One
- Go to Settings > Network > Advanced Settings.
- Select DNS Settings > Manual.
- Now set the following options:
Primary DNS: 8.8.8
Secondary DNS: 220.127.116.11
- After that, save your changes and try downloading the game again.
Turn off your console
- Turn off your Xbox One by pressing and holding the power button on the console for 10 seconds.
- Once the console is off, unplug it from the power outlet.
- Wait a minute or two and reconnect all the cables. Press the power button to start the console.
Resetting your Xbox One console
If none of the above methods allowed you to run a game on your Xbox One without encountering the 0x87e00005 error, there is another solution that has great potential to solve this problem. Many Xbox One users have successfully used this method to solve the problem indefinitely, but there is one drawback.
This procedure resets all files and user settings belonging to the operating system and firmware. While this will likely remove any corrupted data that may have caused the problem, it may also cause your system to forget some custom settings that you may have previously installed.
The good news, however, is that you won’t lose any installed apps or games, so you won’t have to reboot anything unless you want to. Here’s a quick guide to rebooting your Xbox One console:
- With the Xbox One console on, press the Xbox One button on the controller to bring up the Guides menu. Then use the Guide menu to go to System > Settings > System > Console Info.
- While in the Infoconsole menu, select Reset Console.
- From the list of available options on the “Reset Console” menu, select the “Reset and Save My Games and Apps” option.
- Once the process is complete, your console will restart automatically. After restarting your console, repeat the action that previously caused error 0x87e00005 and check if the problem is fixed.
Frequently Asked Questions
To fix error 0x87e00064 on the Xbox One, you can either install the game with a stable Internet connection, or install it from the Xbox Store, and/or empty the cache and any related files stored there that may have been corrupted for one reason or another.
- Check the status of your Xbox servers. First, make sure the Xbox servers are up and running.
- Check the network connection.
- Switch from one type of network connection to another.
- Add your Xbox Live account back into the console.
- Contact Xbox Support.
To fix your Xbox One Xbox Live connection issues, perform a full system reset, also known as a power cycle, cold reset, or hard reset. To do this, press and hold the power button for 10 seconds while the system is running. Then the system will shut down. When you press the button again, it will start up and display a green welcome screen.
- Go to the Xbox One startup troubleshooting screen.
- Scroll down and select E101.
- Follow the troubleshooter's instructions.