Many users complain that error 0x87dd000f occurs when connecting to the Xbox console. What causes Xbox error 0x87dd000f? Actually, Xbox connection error 0x87dd000f can be caused by various reasons.
If the Xbox Live service is not working, Xbox connection error 0x87dd000f may occur. It can also be caused by a firmware error, restricted account rights, mismatches in the router, etc.
And the most important thing is to solve the Xbox sign error at 0x87dd000f. If you are facing the same Xbox error, try the following solutions.
What causes 0x87dd000f error on Xbox?
We investigated this particular problem by looking at various user reports and repair strategies that are reported to work most often in this particular scenario. It turns out that many causes can lead to this problem. Here’s a shortlist of culprits that could be responsible for this problem.
Xbox Live service not working: This is definitely one of the most common causes of this error code, but certainly not the only one. If you think a DDoS attack or maintenance period could be the cause, you can check the status of the Xbox servers through official channels.
Firmware error: the cause of this error code could also be a problem with the firmware. Many users who have encountered such a problem have reported that they were able to solve it completely by unplugging the power. This process discharges the power capacitors, which can solve many firmware problems.
Limited account permissions: This error code can also occur if you have previously set this account as the primary account on another console. If this scenario applies, the only way around the connection error is to connect offline.
A mismatch between modem and router: Another reason that can cause this error is an incorrect alternate MAC address. In this case, you can easily solve the problem by going into the network settings of your console and deleting the alternate MAC address.
If you encounter the same error message, this article will give you some troubleshooting guides to help you solve the problem and determine the cause. Each of the possible solutions described below has been confirmed by at least one user who has encountered the same problem.
For best results, we recommend that you follow the methods in the same order that we have outlined them. In the end, you should find a solution that solves the problem, regardless of the cause.
How to resolve connection error 0x87dd000f on Xbox?
Check the connection
We’ve come to the point where you need to make sure that your connection problems aren’t caused by your own network connection. There are a few things you can try to make sure your network is working properly.
- Click the Xbox button to open the manual.
- Select Settings.
- Tap All Settings.
- Select Network.
- Select Network Settings.
- Select Check Network Connection.
Resetting MAC address:
- Open Settings.
- Select All Settings.
- Select Network, then Advanced Settings.
- Select an alternate MAC address, then Delete.
- Restart the console.
Setting static IP address:
- Open Settings, then All Settings.
- Select Network.
- Open Network Settings -> Advanced Settings.
- Write down the IP and DNS values (IP, subnet mask, and gateway).
- Under Advanced Settings, open IP Settings.
- Select Manual.
- Now open DNS and write down the DNS entries you wrote down as you did for the IP settings.
- Enter the marked values and confirm the changes in the advanced settings.
- Reboot the Xbox
Check the Xbox Live services status
Let’s first check the status of the Xbox Live services. This error often indicates that the Xbox Live servers are down, which of course means that you cannot complete the login process. Fortunately, this doesn’t happen very often.
Even if the service is down due to maintenance or temporary problems, it will be restored within a few hours. If the services are working again, but you still can’t connect, continue with the following steps.
Shut down the console
Another often recommended step in troubleshooting Xbox problems is to reboot or shut down the console. This procedure is really handy and fixes a lot of Xbox console errors. After the power cycle, you’ll be able to log in without any problems. Here’s how to reboot your Xbox:
- Press and hold the power button for about 10 seconds.
- Wait for the console to turn off.
- After a minute, turn the console back on and check for changes.
Frequently Asked Questions
The error "0x87dd000f" is due to a connection failure due to a service interruption, or the Xbox Live servers were unavailable when you tried to connect. Make sure that the status of the Xbox servers is normal, perform a power-off (hold down the power button for 10 seconds, turn it back on), and try again.
- Press and hold the Xbox button in the center of the Xbox controller to open the Power Center.
- Select Restart the console.
- Select Restart.
If you can't log in to your Xbox after changing your Microsoft account password, your console may not have received your new account password.
If your Xbox 360 console can't connect to Xbox Live, first run a network connection test on the console. Select Settings -> System Preferences, then select Network Settings. Select a wireless network name or select Wired Network for a wired connection. Select Test Xbox Live connection.