You have a number of important tasks to perform, but suddenly your computer crashes. You immediately rush to a solution that is so ingrained in our minds that it has become an instant reflex (even your non-technical aunt would advise you to try) – restart your computer, but unfortunately, that doesn’t help either.
Several users have reported that their computer crashes after the LogTransport2.exe application error appears, and it usually happens after the PC boots. If you are facing a similar problem, you have come to the right place.
Before we get directly to the solutions, let’s take a look at the causes of the LogTransport2.exe application error.
What causes the LogTransport2.exe application to crash?
Damaged Adobe product installation: It turns out that this problem can also occur if the local installation of your Adobe product (most likely, Adobe Reader) contains some corrupt files that interfere with the data exchange.
Outdated version of Adobe Reader: This problem can also occur if you are using a very outdated version of Adobe Reader that cannot update itself due to a partially corrupted auto-update feature.
Data Exchange Failure: One of the most common occurrences of this error is a data exchange between your local installation and the Adobe server for user data.
Data Transfer Failure: If the error occurs while sending user data from your local Adobe installation to an Adobe server, you can prevent the error from occurring again by changing the permissions on the UsageCC registry key so that the local installation cannot communicate with the Adobe server.
How to troubleshoot the LogTransport2.exe application error?
Uninstall and reinstall the software
- Press Windows + R to open the Run application.
- Type appwiz.cpl to open Programs and Features.
- Find the Acrobat program (in my case, it’s Adobe Acrobat Reader 9).
- Click on “Uninstall.
- Download a new copy of the latest version of Adobe Acrobat from the official website.
Do not participate in the Acrobat software “improvement program”
- Open your Acrobat product
- Locate and click on the “Help” option in the top toolbar.
- From the drop-down menu, select Adobe Product Enhancement Program.
- When the dialog box appears, select “Do Not Participate,” “Do Not Allow,” or “No,” whichever is suggested.
Updating Acrobat software
- Open your Acrobat product.
- Find the “Help” option in the top toolbar and click it.
- Click on “Check for updates.
- Download and install the update.
- Open Adobe Acrobat Reader
- Click on Help and select Repair Installation
- Click on the “Yes” button.
- Allow Windows to fix the problem, then restart your computer.
Frequently Asked Questions
- Disable the Acrobat software enhancement program.
- Disable the enhancement software via the registry.
- Update the Acrobat software.
- Repair the installation.
- Uninstall and reinstall the software.
The problem is probably that LogTransport2.exe cannot connect to the servers to send log data. Adobe gives you the option to disable certain privacy settings through your online account. After synchronizing these changes with the Adobe software package, the LogTransport2 shutdown error should be resolved.
In such a situation, you need to stop the process via Task Manager (right-click on the Windows taskbar and select "Task Manager". In the "Task Manager" window, click on the "Process" area. Then select logtransport2.exe and click "Remove").
LogTransport2.exe is an executable file belonging to Adobe Acrobat, a group of software and web services developed by Adobe for creating, viewing, editing, and printing Portable Document Format (PDF) files. This process is associated with online services. Executable files can damage your computer in some cases.