How to Troubleshoot Error Code 0x80090318 when Accessing the iTunes Store Website

  • A common question from iTunes users is “When I try to download music purchased from iTunes, I get error 0x80090318″ This error occurs when you control your iOS device with iTunes.
  • The reason is usually that you may have unknowingly interrupted your computer’s operating system.
  • If you have the above symptoms, you should do everything you can to fix the problem so that your work and studies are not disrupted.


Unlock the gateway to seamless browsing on the iTunes Store website by troubleshooting the pesky Error Code 0x80090318.

Check your internet connection: Ensure that you have a stable and reliable internet connection. Sometimes, error code 0x80090318 can occur due to network issues, so try restarting your modem/router or connecting to a different network to see if the problem persists.

Troubleshooting Methods for Error Code 0x80090318

1. Restart your device and try accessing the iTunes Store website again.
2. Check your internet connection and ensure it is stable. Restart your router if needed.
3. Verify that your device’s date and time settings are correct.
4. Clear the cache and cookies on your web browser.
5. Disable any antivirus or firewall software temporarily to see if it resolves the issue.
6. Open the Command Prompt as an administrator and run the following command: “ipconfig /flushdns”.
7. If you are using Windows, try resetting the Network Adapter by following these steps:
a. Open the Command Prompt as an administrator.
b. Enter the command: “netsh int ip reset”.
c. Restart your device.
8. Uninstall and reinstall the iTunes application to ensure a fresh installation.
9. If the problem persists, consider contacting Apple or using a trusted third-party software like PhoneRescue or iMobie’s iTunes Repair Tool for further assistance.

Error code 0x80090318 may occur when accessing the iTunes Store website due to issues with SSL certificates or network connectivity.

Common Causes of iTunes Error 0x80090318

One common cause of iTunes Error 0x80090318 is a Network Adapter glitch. To fix this issue, try resetting your network adapter by following these steps:

1. Open the Command Prompt window by pressing the Windows key + R and typing “cmd” in the Run dialog box.
2. In the Command Prompt window, type the following command: netsh winsock reset
3. Press Enter to execute the command.
4. Restart your computer and try accessing the iTunes Store website again.

Another possible cause of this error is a network inconsistency. To resolve this issue, you can try changing your DNS settings:

1. Open the Control Panel and navigate to Network and Sharing Center.
2. Click on Change adapter settings.
3. Right-click on your network connection and select Properties.
4. Select Internet Protocol Version 4 (TCP/IPv4) and click on Properties.
5. Select “Use the following DNS server addresses” and enter the following DNS server addresses:
Preferred DNS server:
Alternate DNS server:
6. Click OK and restart your computer.

These solutions should help resolve the iTunes Error 0x80090318 when accessing the iTunes Store website. If the problem persists, you may need to contact Apple support for further assistance.

Bonus Tip for Restoring iPhone without iTunes

If you encounter the error code 0x80090318 when trying to access the iTunes Store website, here’s a quick solution for Windows users.

1. Open the Command Prompt:
Press the “Windows” key and search for “cmd.” Right-click on “Command Prompt” and choose “Run as administrator.”

2. Enter a Command:
In the Command Prompt window, type the following command and press Enter: “netsh winhttp reset proxy

3. Restart Your PC:
After executing the command, restart your computer and try accessing the iTunes Store website again. The error should be resolved.

This method helps fix network inconsistencies that may be causing the 0x80090318 error. If you’re still experiencing issues, consider checking your network adapter settings or contacting your network administrator for further assistance.

Note: This tip is specifically for Windows 7 and Windows 8 users. For other solutions or more troubleshooting tips, please refer to the main article.

import requests

def access_itunes_store():
url = "" # Replace with the actual iTunes Store website URL

response = requests.get(url)
if response.status_code == 200:
# Successful access to the iTunes Store website
print("Successfully accessed the iTunes Store website!")
# Handle specific error code 0x80090318
if response.status_code == 0x80090318:
print("Error: Unable to access the iTunes Store website (0x80090318).")
print(f"Error: Failed to access the iTunes Store website. Status code: {response.status_code}")
except requests.exceptions.RequestException as e:
print(f"Error: {e}")

# Call the function to test

Please note that the provided code snippet assumes that `requests` library is installed. Additionally, you would need to replace the `url` variable with the actual URL of the iTunes Store website. Keep in mind that this code won’t actually be able to access the iTunes Store website due to the reasons mentioned above.

Ensuring a Secure and Functional iTunes Experience

To ensure a secure and functional iTunes experience while encountering the error code 0x80090318 when accessing the iTunes Store website, follow these steps:

1. Open a command window by pressing the Windows key + R, typing “cmd,” and pressing Enter.
2. Type “netsh winhttp reset proxy” in the command window and press Enter.
3. Restart your computer and try accessing the iTunes Store website again.

If you’re using Windows 8 or Windows 7, follow these additional steps:

1. Press the Windows key + R, type “C:\Windows\system32\drivers\etc” in the Run dialog box, and press Enter.
2. Locate the “hosts” file and open it with Notepad.
3. Look for any lines that include “” or “” and delete them.
4. Save the file and try accessing the iTunes Store website again.

If the error persists, it may be caused by network inconsistencies or a glitch with your Network Adapter. Contact your network administrator or Internet Service Provider for further assistance.

For more tips and solutions regarding iTunes errors, you can visit the iMobie website or seek assistance from the iTunes Support community.

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Mark Ginter is a tech blogger with a passion for all things gadgets and gizmos. A self-proclaimed "geek", Mark has been blogging about technology for over 15 years. His blog,, covers a wide range of topics including new product releases, industry news, and tips and tricks for getting the most out of your devices. If you're looking for someone who can keep you up-to-date with all the latest tech news and developments, then be sure to follow him over at Microsoft.