How to Troubleshoot Error Code 0x80090318 when Accessing the iTunes Store Website

A common question from iTunes users is “When I try to download music purchased from iTunes, I get error 0x80090318”. This error occurs when you control your iOS device with iTunes, and the reason is usually that you may have unknowingly interrupted your computer’s operating system.

If your Mac is displaying iTunes error 0x80090318, it could be caused by one of the following. So, here we will take a look at the possible reasons why you are facing this error as well as the solutions to fix it.

What causes error code 0x80090318 when accessing the iTunes Store website

How do I fix the "iTunes has detected a problem in the sound setup" error message?

If iTunes error 0x80090318 appears on your computer, it means that you have done something wrong with your computer’s operating system. There are various reasons and reasons for error 0x80090318, here are some of them.

If you have the above symptoms, you should do everything you can to fix the problem so that your work and studies are not disrupted. If you don’t know how to fix iTunes error 0x80090318, the following solutions can help you.

How to solve error code 0x80090318 when accessing the iTunes Store

Clear DNS cache

It turns out that error code 0x80090318 may be caused by a DNS (Domain Name System) network mismatch that affects communication between iTunes and an external application server.

If this scenario applies, try using the extended command line to create a DNS cache. Several affected users have confirmed that they were able to solve the problem and remove error code 0x80090318 from iTunes with this possible solution.

  1. Press the Windows + R keys to open the “Run” dialog box.
  2. Then type “cmd” in the text box and press Ctrl + Shift + Enter to open the extended command prompt.
  3. When prompted, click “Yes” to grant administrator privileges.
  4. Once you’re in the expanded prompt, type the following command and press Enter to clear your computer’s DNS cache: ipconfig/flushdns
  5. Once the process is complete, close the advanced command prompt, then repeat the action that caused the iTunes error to see if the problem is resolved.

Updating the network adapter

If the first possible solution didn’t work, you need to take steps to resolve another type of mismatch (caused by the network adapter). Several affected users, who previously encountered the same error code 0x80090318, confirmed that the problem was completely solved after performing a Windows reset (deleting the temporary files of the network adapter).

If an incompatible network adapter is indeed the cause of this error code, the following instructions should help you to upgrade your network adapter and solve the problem.

  1. Press the Windows + R keys to open the “Run” dialog box.
  2. Then type “cmd” and press Ctrl + Shift + Enter to open the command prompt.
  3. At the User Account Control prompt, click “Yes” to grant administrator access.
  4. Once at the extended command prompt, type the following command and press Enter to update your computer’s network card: netsh winsock reset
  5. Once the command is successful, restart your computer and run iTunes after the next boot to see if the problem is fixed.

Reinstall UWP version of iTunes

  1. Press the Windows + R keys to open the Run dialog box.
  2. Then type “ms-settings:appsfeatures” and press Enter to open the Apps and Features tab of the Settings app.
  3. From the Apps and Features menu in Windows 10, use the search function at the top of the screen to find the iTunes entry (or browse the list of installed UWP programs).
  4. Then click the Advanced Settings hyperlink associated with iTunes in the results list.
  5. On the iTunes Advanced menu, scroll down to the Reset tab and click Reset.
  6. In the confirmation window, click the Reset button to start the process, then wait for it to complete.
  7. Once the process is complete, restart iTunes and check if error 0x80090318 has been resolved.

Frequently Asked Questions

A common question from iTunes users is "When I try to download music I purchased from iTunes, I get error 0x80090318". This error occurs when you control your iOS device with iTunes, and the reason is usually that you may have unknowingly interrupted your computer's operating system.

Open the Apple Music app. From the menu bar, select Music -> Preferences. Click the General tab, and then click the iTunes Store.

Sign out of your Apple ID and then sign in again. You may have to temporarily sign out of iTunes and the App Store on your device to resolve purchase issues. You can log out of both apps at the same time by deleting your Apple ID account from your device. After logging out, log back into your Apple ID through Settings.

Downloading problems can be caused by a number of reasons, including connectivity issues or insufficient storage space on your device. Apple's basic advice is to close the app and restart your iPhone or iPad. You should also check to see if your Apple Music subscription has expired.

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