Troubleshooting WSUS Error Code 0x80072EE6

The Windows operating system releases updates from time to time. These updates help protect your system from the latest security issues. However, sometimes Windows Update issues unexpected errors, such as 80072EE6. Windows displays this error code when a user tries to download a Windows 10 update through Windows Server Update Services (WSUS).

In this article, you will learn how to fix Windows Server Update Services error code 0x80072EE6.

What causes error code 0x80072EE6?

  • Incorrectly configured group policy for WSUS: According to many affected users who have encountered this problem when trying to download Windows updates through WSUS, this error can occur when the group policy responsible for specifying the Microsoft download address is not configured correctly.
  • MSXML3.dll is not registered: If this problem occurs when checking for new updates on a Windows or Windows Server computer, it is probably due to a missing DLL dependency (msxml3.dll). If this script applies, you should be able to resolve the problem by using the extended command line to reregister the missing dependency.
  • Incorrect date and time: If this error occurs when attempting to exchange data with the WSUS server update service, you must first verify that the date and time are set correctly. If the date and time are incorrect, WSUS will simply refuse to connect.
  • Damaged system file: According to some concerned users, this error can also occur when there is a corrupt system file that affects your computer’s connection to the WSUS servers.
  • Process conflict: It has been determined that this problem can occur after installing a major driver, after a major Windows update, or after installing a conflicting third-party service. Since this problem can have several causes, you should first use the previously created system restore snapshot.

How to clear error code 0x80072EE6?

Adjust the correct date & time

  1. Press the Windows + R key combination. The Run dialog box opens.
  2. Type “timedate.cpl” in the Run dialog box and click Ok. The Date and Time window opens.
  3. In the Date and Time window, click the Date and Time tab and click Change Date and Time.
  4. A UAC (User Account Control) window pops up, asking for permission. Click Yes.
  5. Set the correct date and time using the calendar and digital clock, then click Ok.
  6. Then click Apply and reboot the system.

If you are trying to update, interact with the Windows Server Update service. If the computer has the wrong date and time, Windows Server will refuse to connect. Windows Server is strict about identifying systems that try to connect to the server for updates. If the time, date, or time zone is not set correctly, error code 0x80072EE6 is displayed.

Utilizing the system restore point

  1. Click on the search next to the button in the Start menu and search for “Create a restore point”.
  2. Once the point appears in the results, open it.
  3. Click on “System Restore” in the system properties window.
  4. The System Restore Setup Wizard will appear.
  5. Click “Next” and a list of restore points for your system will appear.
  6. Click on the restore point with the date that returns your system to a state where no errors occurred when you attempted the update.
  7. Then click Next and let the process run.
  8. Once the process completes, your system will be restored to its previous state.

Changing the URL for a specific group policy setting

  1. Press the Windows + R key combination to open the Run dialog box.
  2. Type “gpedit.msc” in the Run dialog box and click Ok.
  3. A UAC (User Account Control) window pops up, asking for permission. Click Yes.
  4. The Local Group Policy Editor window appears. In the editor window, go to Computer ConfigurationAdministrative TemplatesWindows ComponentsWindows Update.
  5. In the “Windows Update” folder, find the “Specify Intranet Microsoft Update Service” setting on the right. Double click this setting.
  6. Make sure the switch here is set to “On”.
  7. In the Options section below, make sure that the address specified in the alternative download server starts with “HTTP://” or “HTTPS://”.
  8. If it starts directly with a web address, make the necessary changes and add HTTP or HTTPS at the beginning.
  9. Click Apply and then OK.

There is a special group policy setting called “Specify intranet location for Microsoft Update Service”. If the URL for this policy is invalid, you will probably get an error code 0x80072EE6.

Frequently Asked Questions

  1. Restart the three services associated with WSUS: WSUS SERVICE, WSUS CERTIFICATE SERVICE, and INTERNAL WINDOWS DATABASE.
  2. Run the WSUS database cleanup task using a PowerShell script written by Microsoft.
  3. Run the WSUS data cleanup task using a PowerShell command.

  1. Open the Group Policy Management Console and open an existing GPO or create a new one.
  2. Go to Computer Configuration -> Policies -> Administrative Templates -> Windows Components -> Windows Update.
  3. Double-click Configure Automatic Updates and set the setting to Enabled.

Windows Server Update Services (WSUS) allows IT administrators to install the latest updates for Microsoft products. You can use WSUS to fully manage the distribution of updates issued by Microsoft Update to the computers on your network.

  1. Open Settings -> Update and Security.
  2. Click Troubleshooting.
  3. Click Advanced Troubleshooting, select the Windows Update option and click Run Troubleshooting.
  4. When finished, you can close the troubleshooter and check for updates.

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