Correct the error "There was a problem with PC reset"

Correct the error “There was a problem with PC reset”

In this article, you will learn how to fix the “There was a problem with PC reset, no changes were made” error in Windows 10. Also, we recommend backing up your computer with professional backup software to avoid such errors in case of a crash. Sometimes, when you try to reset Windows 10, you get the following message:

“There was a problem restarting the computer. No change has occurred.”

Resetting this PC is a Windows 10 option available in the advanced startup options in settings (or in the recovery section in Windows 10 settings) that you can use as a tool to fix various serious Windows operating system problems. Resetting this PC is an option that resets Windows to its default state, and it’s a faster way to reinstall your Windows operating system. PC Reset allows you to keep your personal files, but remove applications and settings, or delete everything – all personal files, applications, and settings.

PC Reset is a handy tool if you want to solve and fix basic operating system problems, but it is recommended to use it only if nothing else works. It can solve any problems related to third-party software, malware or viruses, or corrupted system files that have caused serious damage to your system. With this tool, you can restore your system the way it was before. In a perfect world this would work perfectly, but trying to fix some problems in your operating system can lead to others.

If you are reading this, you probably got the error message “There was a problem with the PC reset” when you tried to reboot your computer. The biggest problem is that after receiving this message, you will not be able to start Windows at all. This error usually occurs when your system has not been upgraded to Windows 10, but the operating system was preinstalled. This error can also occur if you have used the Create Recovery Disk feature or selected the Delete All option.

The good news is that you can do something about it. Read the following guide and follow the steps outlined to see if one of the methods solves the problem for you.

What is the cause of the “PC Reset Problem Occurred” error message?

What is the cause of the "PC Reset Problem Occurred" error message?

The “PC Reset Problem Occurred” message can prevent Windows 10 from resetting to its original state. This can be a big problem, and speaking of Windows problems, here are some similar problems reported by users:

PC Reset problem has occurred; no changes have been made to Windows 10, Windows 8 – this problem can affect both Windows 10 and Windows 8. Even if you don’t use Windows 10, you can apply most of our solutions to Windows 8 as well.

There was a problem with the PC update, no changes were made – this is just a variation of this error message. If you encounter this problem, try running SFC and DISM scans and see if that solves the problem.

Unable to reboot your Windows 10 PC – is a type of initial error you may encounter. If you encounter this problem, try running a system restore and see if that helps.

A data reset problem has occurred on your Surface Pro 4, Surface Pro 2, HP Stream, Dell, Lenovo PC – this error message can sometimes appear on your laptop. It seems that this problem can affect all brands of laptops, and it may require performing a DISM and SFC scan outside of Windows to resolve it.

Laptop, computer reboot problem – this problem can affect any device, whether it’s a laptop or a desktop computer. If you are experiencing this problem, try some of our solutions and see if it works for you.

How to fix the error ‘there is a problem with your PC reset’?

How to fix the error Is there a problem with your PC reset?

Run a system file check

Your system may have corrupt system files that are preventing your computer from rebooting. If you run System File Checker (SFC), you can restore these files and try to reset them again.
To run the System File Checker, do the following :

  1. Find “Command Line”, then right-click on the best option and select “Run as administrator”. When prompted, enter your local user password.
  2. When the command line window opens, type sfc /scannow and press Enter to start scanning your computer.
  3. Wait until the scan is 100% complete. Any system errors detected will be automatically corrected. This will restore the files associated with the “There was a problem with the PC reset” error and ensure that they work properly.
  4. Reboot your computer and try restarting it.

If this method does not work, try method 2 below.

Using a system restore point

If you have set up a system restore point, you can go back to that point and fix the errors automatically. By going back to one of these points, you are essentially sending your computer back in time.

This method only works if the point was set up when the “There was a PC reset problem” error was not yet present on your PC. However, it’s worth a try, as your files won’t be damaged when you restore your system.

  1. In the search bar, type “System Restore.” In the results, select Create Restore Point.
  2. The System Properties window will open. Here, switch to the System Protection tab (see figure).
  3. Click the Restore System button.
  4. When the System Restore window opens, click Next.
  5. Select the item you want to return to, and then click Next.
  6. Just follow the instructions on the Restore Wizard screen. When you’re done, check to see if you can reboot your computer.
Rename the system registry and software

For this method, we will use the command prompt.

Note: Even if your computer is currently stuck in a reset cycle, you can access the command line and possibly fix the problem from there. Just use the boot repair tool.

Follow the steps below carefully! Using commands can easily cause problems if they are not typed correctly.

  • Type the command line in the search bar on the taskbar. In the results, right-click and select Run as administrator.
  • Using the keyboard, do the following:
  • Type cd %windir%system32config and press Enter.
  • Then type ren system.001 and press Enter.
  • Finally, type ren software.001 and press Enter.
  • When you’re done, close the prompt by typing EXIT and reboot your computer. You can try rebooting again after a successful boot.
Disable ReAgentc.exe

Some Windows 10 users have reported that the error message “There was a problem with PC reset” disappeared immediately after disabling ReAgentc.exe.

This process is associated with the Windows recovery environment. You can disable it using the command line. Follow our instructions carefully! Using commands can easily cause problems if they are not typed correctly.

  1. Type the command line in the search bar on the taskbar. In the results, right-click and select Run as administrator.
  2. Type reagentc / disable and press Enter.
  3. Reactivate the ReAgentc.exe process by typing reagentc /enable. Press Enter again.
  4. Close the command line and restart your computer. Once you have started, you can try restarting your computer.
Updating Windows from Windows Defender

Windows Defender is an integrated tool that helps you solve problems related to your computer. Its main purpose is to fight malware, viruses, and other security problems, but it’s useful for other things, too. When you update your PC, most of the files on your system disk are deleted. Don’t forget to back up everything important.

After backing up your files, follow these steps to upgrade through Windows Defender :

  1. Open the Settings app by holding down the Windows + I keys on your keyboard. You can also click on the gear icon in the Start menu.
  2. Click Refresh and Security.
  3. On the left menu, click Windows Security. In other versions of Windows 10, this is Windows Defender.
  4. Click the Open Windows Security button. You can see this button as Open Windows Defender Security Center.
  5. Scroll down and select Productivity and Device Health.
  6. Under Reboot, click on the More Information link.
  7. Click Start and follow the instructions on the screen to update your PC. After that, you can try rebooting again.

We hope that our solutions will help you restore and reboot your PC.

Frequently Asked Questions

  1. Press the Windows + X button to open the Win + X menu. Now select Command Prompt (Admin) from the list.
  2. When the command prompt opens, type sfc /scannow.
  3. The SFC scan will now begin. This process can take up to 20 minutes, so don't interrupt it.

  1. Press the Start button. Now hold down the Shift key, press the Power button, and select Restart from the menu.
  2. You should now be presented with a list of options.
  3. Follow the instructions on the screen to complete the repair process.

  1. Open the settings. Click on the Start menu and select the gear icon in the bottom left corner to open the settings window.
  2. Select the restore options. Click the Restore tab and under Reset this PC, select Start.
  3. Save or delete files. At this point, you have two options.
  4. Reboot your computer.

  1. Go to the Start menu and run the command prompt as an administrator.
  2. Enter the command "sfc /scannow" and press enter, this will start scanning your system files.
  3. When you're done, type "exit" to exit the prompt.
  4. Reboot your computer.
  5. Run the command line as an administrator.

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