It is very annoying when you try to download an application from the Microsoft Store and find that the Microsoft Store does not open or closes immediately after opening. But don’t worry, you’re not alone. This problem can easily be solved.
What is the reason why the Windows Store won’t open?
It happens because of possible Windows Stor corruption, lack of active internet connection, proxy server issues, etc. So, you can see that there are various reasons why you are facing this problem. So, without wasting any time, let’s see how you can fix the situation of the Windows Store not opening in Windows 10 with the help of the following troubleshooting guide.
How to troubleshoot the ‘Windows Store won’t open’ problem?
To access the Windows Update section, you can simply type update in the search box. This method works for all versions of Windows. Then go to Windows Update, search for updates and install the available updates.
As a reminder, Microsoft is constantly releasing new Windows updates to improve system stability and fix various problems. These updates are often aimed at improving the performance and reliability of the Windows Store.
Clean up temporary files and folders
- Go to Start -> type Disk Cleanup -> run the tool.
- Select the hard drive you want to clean -> the tool will tell you how much space you can free up.
- Select Clear system files.
Restart your computer
- Enter System Configuration in the search box -> press Enter.
- On the Services tab -> check the Hide all Microsoft services checkbox -> click Disable all.
- On the Start tab -> click Open Task Manager.
- On the Start tab of Task Manager -> select all items -> click Disable.
- Close Task Manager.
- On the Start tab of the System Configuration dialog box -> click OK -> restart your computer.
Change DNS addresses
- Open Control Panel and go to Network Connections.
- Select the network connection you are currently using, right-click it, and select Properties.
- Scroll to Internet Protocol version 4 (TCP/IPv4) and select Properties.
- Select Use the following DNS server addresses.
- Enter 18.104.22.168.8 as your preferred DNS server and 22.214.171.124 as your alternate DNS server.
- Click OK to save your changes.
Run Windows Troubleshooting
- Go to Settings -> Update and Security -> select Troubleshooting in the left pane.
- In the new window, go to Other Troubleshooting -> select Microsoft Store Troubleshooting -> Run Troubleshooting.
Update the Microsoft Store
- Open the Microsoft Store application via the Start menu.
- Click the menu with the three dots in the right corner and open Downloads and Updates.
- Click Get Updates.
Frequently Asked Questions
Run Troubleshooting: Click Start, then Settings -> Update and Security -> Troubleshooting, then select Windows Store apps -> Run Troubleshooting from the list.
- Run the Windows App Troubleshooter.
- Perform a Windows Store reset through the command line.
- Re-register all apps in the Store.
- Uninstall and reinstall the Store.
- Check your Internet connection.
- Make sure you are logged into your Microsoft account.
- Use the Windows Store app troubleshooter.
- Check the time on your computer.
- Restore the Microsoft Store.
- Reload the Microsoft Store.
- Clear the Microsoft Store cache.
- Check the proxy server settings.
Go to Settings -> Applications -> Apps and features -> Find Microsoft Store -> Advanced Settings -> Use the Reset button.